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Refund & Return Policies
No-Hassle Returns Policy
RETURNS & EXCHANGES: Every item comes with a 100% satisfaction guarantee. If you are not completely satisfied with your order when it arrives, we'll refund your money or exchange any new and unused item in the original package within 30 days of purchase. We offer FREE returns within 15 days of purchase and up to 30 days for returns that are insured and postage prepaid by the purchaser, oversize items are excluded from FREE returns. Original shipping and handling charges are non-refundable. Oversize items include but are not limited to Rods, Rod & Reel Combos and Inflatable Kayaks. These items will state the oversized nature of the product on its details page. All merchandise to be returned or exchanged must posses the original manufacturer tags and identification stickers. Sales of spooled line and live or frozen bait are final, no returns or exchanges. Returned merchandise must include a copy of the original invoice or packing slip. Some products we sell are covered by a manufacturer's warranty that require items to be sent directly to the manufacturer for replacement or repair. Contact us and we can help facilitate returns for these items. Please contact us to receive a Return Merchandise Authorization number for all returns. A return shipment label will be provided for orders that qualify for FREE returns.
If we made a mistake on your order, your original shipping and handling, along with return shipping will be free of charge. Please allow 3-5 days turnaround time for the issuance of credit or for the shipping of an exchanged item.
Pricing and Specifications
At FIN-ATICS, we strive to provide the most current and accurate information as possible. However, merchandise pricing and specifications are subject to change without notification. Typographic, photographic, and/or descriptive errors are subject to correction. All prices are quoted in U.S. dollars.
At Fin-atics.com, you can buy with confidence. We back every purchase with a 100% Satisfaction Guarantee. We're not satisfied unless you're satisfied. If you're not completely satisfied with your order when it arrives, you can return it for a prompt exchange or refund. We value honesty and integrity in business, and the value of a great company is the way they treat their customers. We make this promise to you—superior quality, superior value, and superior service. Guaranteed.